Mission Statement:

The mission of the Department of Student Programs at Appalachian State University is to provide students with engagement opportunities to build community and facilitate student growth.  The department empowers involved students in the Appalachian Popular Programming Society (APPS), Appalachian & the Community Together (ACT), the Plemmons Student Union and Legends to offer dynamic entertainment and community service programs and quality facilities.

Vision Statement:

Student Programs will strive to be a campus leader in local and global community outreach services, innovative entertainment programming and in sustainably managed facilities designed to foster community development, out of class learning and social interaction.  Additionally, Student Programs will strive to have a connection with every student, will seek to strengthen academic and community partnerships, will seek additional programming resources and will inspire students to become change agents in their communities.

Essential Character:  Who we are--attributes and characteristics

• Focus on excellence
• Ethical work climate
• Student success centered
• Civic engagement encouraged and facilitated
• Strong advisor/student mentoring relationships
• Focus on student's character development
• Involved students learn by doing
• Focus on skill development
• Team oriented

Core Values:  What we believe in--what we stand for

• Community Building
• Inclusiveness which encourages involvement
• Customer Service
• Students' growth and development is the reason we exist
• Empowerment of students is foremost
• We embrace and encourage diversity
• Integrity is paramount
• Social Justice
• Collaboration and teamwork
• Ownership and responsibility
• Servant leadership

Core Assets:  What we have going for us

• Qualified, professional staff with expertise in programming and building operations
• Student Development focus by all staff
• Necessary resources to carry out our mission
• Dedicated student workforce
• Strong reputation for quality programming (ACT/APPS) and facilities (Student Union) and Legends)
• A superior state-of-the-art Student Union, centrally located on campus
• Unique, student-run entertainment facility (Legends)

Strategic Plan

ACTIVITY #1

Title and Description:
Student Union Addition - A 50,000 sq. foot addition to incude CSIL, ACT, Dean of Students, Multicultural Student Development, Office of Student Research, Office of International Education & Development and expanded meeting space and services.  Create a transition team for policy development, re-imagining vacated PSU space, publicizing new space and policies.  Goal is to build LEED Gold certified building.

Rationale for Including Activity (e.g., evidence or reasons for judgment):
Opportunity for increased collaboration between Academic and Student Development units
Transition team will be needed to meet regularly to provide forward thinking and remain on schedule
Increased requests for meeting space, particularly larger space

Person Responsible:
Dave Robertson, Jenny Koehn, Brad Vest

Timeline:
Ongoing through 2012, launch in summer 2010

Personnel Costs:
$40,000 - 10-month Reservations Assistant (salary + benefits)
$64,000 - 2 housekeepers ($32,000 each, salary + benefits)
$114,187 - Additional student staff for Information Center, Operations Assistants, etc.
$18,000 - 2 additional Graduate Assistants to work specifically with Operations and Audio-Visual needs

Recurring Nonpersonnel Costs:
$250,000/year - Utilities, bathroom supplies, cleaning supplies, general maintenance, plant care contract

Non-Recurring Nonpersonnel Costs:
$400,000 - Audio Visual Equipment
$650,000 - Furnishing and equipment

Indicators of Achievement:
Transition team thinks through needs/issues in advance and develops new policies
Discussions are made to build a sustainable addition to meet university goals
New addition is in place by Fall Semester 2012

ACTIVITY #2

Title and Description:
International Service enhancement:  Includes expansion of International Alternative Spring Break (I-ASB) program and ACT Annual Student Scholarships and Program Fund for Service and Leadership:  In Memory of Leigh Lane Edwards.

Rationale for Including Activity:
Institutional priority for "Local to Global" connections
Current annual ACT sponsored programs international ASB programs fill to capacity with waiting lists for each trip
Endowment will provide scholarships to increase access for students for international service-learning program

Person Responsible:
Kate Johnson, Jenny Koehn

Timeline:
Ongoing over next 5 years

Personnel Costs:
$9,000 - additional Graduate Assistant
Portion of professional staff time

Recurring Nonpersonnel Costs:
$2,000 - Alumni development, receptions and networking
$1,000 - Travel and donor development relations

Nonrecurring Nonpersonnel Costs:
$3,000 - I-ASB advisor international travel for site development (two programs)

Indicators of Achievement:
ACT endowment will reach $30,000 by December 2010 and $50,000 by Spring 2013
ACT I-ASB will increase by one program per year, resulting in ten I-ASB programs by Spring 2013

ACTIVITY #3

Title and Description:
Technology Advancement - Enhance the use of technology in Student Programs marketing and operations

Rationale for Including Activity:
The limitations of currently used but outdated marketing outlets
Increased use of various technologies by students and other constituents
Survey data indicating the power of digital marketing

Person Responsible:
Alan Mueller, Daniel Lightfoot

Timeline:
Ongoing over 5 years

Personnel Costs:
Staff time
$4,500 - 1/2 Graduate Assistant

Recurring Nonpersonnel Costs:
Nominal

Nonrecurring Nonpersonnel Costs:
$12,000 - Upgrade closed circuit TV's in Union
$1,000 - Associated computer for upgrade
$5,000 - Acquire a laptop inventory for PSU users

Indicators of Achievement:
Increased attendance at marketed events
Increased satisfaction reported by PSU users

ACTIVITY #4

Title and Description:
Student Programs Academic Internship Program - Establish formal internships with relevant departments

Rationale for Including Activity:
Divisional priority to increase academic partnerships
Increased workload on professional staff members
Opportunity to educate young people in their intended major/hands on experience

Person Resonsible:
Jenny Koehn

Timeline:
Begin conversations in Fall 2009, increase program incrementally over a few years

Personnel Costs:
Staff time

Recurring Nonpersonnel Costs:
$3,000 - New computers/upgrades

Nonrecurring Nonpersonnel Costs:
$2,500 - Outfit workspace for interns (desks, chairs, supplies)

Indicators of Achievement:
Number of Interns (eventual goal of 5 per year, increasing incrementally)
Established system for intern recruitment

ACTIVITY #5

Title and Description:
APPS Outreach - A new set of policies to assist clubs in program event planning by offering workshop sessions and increasing facilities access.

Rationale for Including Activity:
Increased requests for Legends by clubs
Desire to teach clubs/orgs effective program production
Increased co-sponsorship request of APPS

Person Responsible:
Alan Mueller

Timeline:
5 years

Personnel Costs:
Staff time
$4,500 - 1/2 Graduate Assistant

Recurring Nonpersonnel Costs:
Nominal marketing/refreshments

Nonrecurring Nonpersonnel Costs:
N/A

Indicators of Achievement:
Number of and attendance at events sponsored by participating clubs
Decrease in occurrence of club programming-related problems in the PSU and Legends that result from lack of program planning forethought